LEGAL
Privacy Policy
Effective Date: June 1, 2026
At Boca Diamond Shine, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our mobile detailing services.
Data Collection
We collect information you provide directly to us, including your name, email address, phone number, vehicle information, and service address. We may also collect technical data about your device and how you interact with our website to improve our user experience.
Use of Information
The information we collect is used to book and manage detailing appointments, process payments, respond to customer inquiries, and send relevant updates or promotional offers related to our services.
Cookies & Analytics
We use cookies and similar tracking technologies to analyze site traffic and understand user behavior. This helps us optimize our website for a better client experience. You can choose to disable cookies through your browser settings at any time.
SMS & Email Communications
By providing your phone number and email, you consent to receive communications from us regarding your bookings and occasional marketing updates. You can opt out of marketing messages at any time by following the 'unsubscribe' instructions provided.
Payments
Payment processing is handled securely through third-party providers. Boca Diamond Shine does not store your full credit card details on our local servers.
Data Sharing
We do not sell your personal data. We may share information with trusted service providers who assist us in operating our business and serving our clients, provided they agree to keep this information confidential.
Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by legal and business obligations.
Your Rights
You have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please reach out to us using the contact details provided below.
Contact Us
If you have questions about this policy, please contact Boca Diamond Shine at info@bocadiamondshine.com or (804) 240-4158.
Terms and Conditions
Using the Site
By accessing our website, you agree to follow these Terms and Conditions. Our site and its content are for informational and booking purposes only. We reserve the right to modify or terminate access to the site without prior notice.
Booking Policies
All service bookings are subject to availability. By booking an appointment, you provide permission for our team to enter your property and access your vehicle at the scheduled time and location.
Pricing and Payments
Service rates are listed on our booking page and may vary based on vehicle size and condition. Payment is due upon completion of the service unless otherwise specified during the booking process. We reserve the right to adjust pricing based on actual vehicle inspection.
Cancellations and Rescheduling
We request at least 24 hours' notice for cancellations or rescheduling. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee to cover our scheduling losses.
Customer Responsibilities
Clients are responsible for removing personal valuables from the vehicle prior to service. Please ensure we have adequate space and access to the vehicle. In cases of severe weather, we may need to reschedule your appointment for safety and quality reasons.
Satisfaction and Limits of Liability
Your satisfaction is our priority. Boca Diamond Shine is not liable for pre-existing damage, engine bay issues if cleaning was requested, or mechanical failures. Any damage claims must be reported within 24 hours of service completion.
Warranties
While we use premium products, we do not provide a specific outcome warranty beyond the professional application and execution of the requested service. Longevity of results depends heavily on subsequent vehicle maintenance and environment.
Intellectual Property
All logos, images, and content on this site are the intellectual property of Boca Diamond Shine and may not be reused or reproduced without explicit written permission.
Prohibited Use
Users are prohibited from using this site for any unlawful purpose, to transmit malware, or to attempt to breach our security infrastructure.
Governing Law
These terms are governed by the laws of the State of Florida, USA. Any disputes arising from these terms or our services shall be handled within the jurisdiction of Florida courts.